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Quality Improvement
With automated reporting, Quality Improvement and other staff can set up scorecards for tracking performance metrics. This includes:
- Clinical scorecards for tracking core measures
- Performance metrics for tracking individual department metrics
The Help Desk Manager at the same institution knew when the system was installed as well. Not only was her team able to resolve trouble calls in less time, they receive automatic reports of system anomalies. This allows them to resolve issues before the phones even ring. She was able to track and report an improvement on her KPIs right from the start.
For more information about how your organization can leverage scorecards, see The Clinical Scorecard.
"What used to take our EMR Analyst days, weeks, and months, is now easily done in minutes, saving our company valuable time and money. Bitwork brought efficiency to what used to be a laborious process. This data is instrumental for our organization to improve our quality of care delivered to our patients."
- Dr. Lee, Medical Director